Lifting Performance and Security Across Every Site

Client
A global agricultural exporter
Industry
Manufacturing & Logistics
Client Type
Enterprise
Duration
Ongoing managed services
Region
A state jurisdiction

Seamless operations. Trusted connectivity. Support that scales.

A global agricultural exporter operates from multiple locations across a state jurisdiction and Victoria, producing pyrethrum-based crop protection solutions for export. With operations growing, they needed IT systems that could keep pace – reliable, scalable, and secure.

Intuit Technologies was engaged to modernise the environment, address infrastructure risks, and improve how teams connect across sites. The partnership brought together deep expertise, clear priorities, and a shared focus on long-term operational resilience.

The Problem

  • Application performance issues, particularly with LAB Services
  • Unsupported operating systems and SQL environments creating risk
  • Limited access to server and network documentation
  • Security weaknesses in cabling and VPN access
  • Outdated communications leading to fragmented collaboration

The Business Impact

  • Frequent performance bottlenecks affecting productivity
  • Inability to scale systems in line with growth
  • Increased vulnerability to cyber and compliance risks
  • Remote teams struggling with poor access and visibility
  • IT team operating reactively with limited documentation or control

The Solution

  • Delivered a full multi-site audit to assess infrastructure, systems, and risk
  • Deployed a two-node Nutanix cluster at Ulverstone to host LAB Services on-prem
  • Migrated the LAB Services app from IntuitCloud with full capacity planning
  • Rolled out Microsoft Teams Calling for 80 staff, including hardware and porting
  • Implemented firewall policies to secure remote access for farm sites
  • Transitioned a global agricultural exporter into managed services for support, lifecycle governance, and documentation

The Results

  • LAB Services now runs reliably with better processing speeds
  • Staff have consistent communication tools across every site
  • Remote access is secure, controlled, and scalable
  • Risks have been reduced with a documented environment and clear next steps
  • Intuit Technologies now provides day-to-day IT support with a long-term view

Looking for more?

Need a partner who can lift performance and secure your business across every site?

Talk to Our Network, Infrastructure & Security Team