Microsoft Teams Calling & Voice

Make Every Call a Microsoft Teams Call

Microsoft Teams is already at the centre of how your people collaborate. Adding voice turns it into a complete communications platform. At Intuit Technologies, we enable organisations to modernise telephony by integrating calling into Microsoft Teams with clarity, control, and compliance.

This solution replaces fragmented phone systems with a unified experience that supports secure, scalable, and location-independent voice services.

What It Does

  • Deploys Microsoft Teams Calling via Direct Routing or Operator Connect
  • Enables number porting, SIP trunking, and carrier-grade voice integration
  • Supports voicemail, auto attendants, call queues, and location-based routing
  • Aligns Teams with Microsoft 365 calendars, presence, and security policies
  • Delivers governance for call recording, archiving, and regulatory compliance
  • Includes testing, training, and usage optimisation for voice adoption
  • Provides support across multiple locations, including remote and hybrid teams

Why It Matters

Legacy phone systems are costly, disconnected, and difficult to scale. This solution enables your business to simplify voice infrastructure, reduce operating costs, and deliver a better user experience by consolidating voice and collaboration in one secure platform.

It also supports hybrid work, mobile teams, and evolving compliance needs — all within the familiar Microsoft 365 environment.

Real World Results

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Sustainability Benefits

Cloud-based voice reduces energy consumption, hardware waste, and ongoing maintenance by consolidating telephony into your existing Microsoft environment.

Contact Our Microsoft Cloud & Business Solutions Practice

Talk to us about modernising your phone system with Microsoft Teams Calling.

Speak with our Microsoft Cloud & Business Solutions team about Teams voice integration, number porting, and telephony optimisation.