Virtual Agents & AI Chatbots
Smarter Support. Less Wait. More Value.
Today's users expect fast, accurate answers without waiting in a queue. Our Virtual Agents & AI Chatbots solution enables organisations to deliver intelligent, conversational self-service experiences. This reduces workload, improves response time, and increases satisfaction.
At Intuit Technologies, we design and implement AI-powered chatbots and virtual agents using Microsoft Power Virtual Agents, Azure AI, and Dynamics 365 integration. These solutions are aligned to your business logic and data.
What It Does
- Designs and deploys custom virtual agents using Microsoft Power Virtual Agents and Azure Bot Framework
- Integrates bots with Microsoft Teams, Dynamics 365, websites, or intranet portals
- Connects bots to backend systems and data sources to provide real-time answers
- Enables secure authentication, escalation workflows, and handover to human agents
- Supports pre-built scenarios for IT support, HR, customer service, and operations
- Allows continuous improvement using conversation history, analytics, and feedback loops
- Delivers multilingual, cross-channel, and branded chatbot experiences
Why It Matters
Live support can't scale without cost. Virtual agents enable your organisation to deliver fast, repeatable, 24/7 support without overloading your team. They improve service delivery, reduce turnaround time, and enhance digital experience for users and customers.
Real World Results
Related Case Studies
AI-Powered Policy Assistance for a Sustainable Future
A state forestry organisation manages over 800,000 hectares of publicly owned forests across a state jurisdiction. They are responsible for balancing ...
Explore What's Possible
Business Efficiency & Cost Optimisation
Smarter operations. Stronger returns.
AI Journey & Innovation
AI that works. Innovation that delivers.
Cloud & Hybrid Infrastructure
Scalable. Secure. Seamless.
Modern Workplace & Business Applications
Seamless work. Smarter teams.
Cyber Resilience & Risk Management
Proactive security. Uninterrupted business.
Data Intelligence & Strategy
From data to decisions. From insight to impact.
Secure Modern Networking
Fast. Secure. Reliable.
Digital CX
Technology that enhances every customer touchpoint
Project Skills & Service
Strategic execution. Seamless delivery.
Sustainability Benefits
Chatbots reduce the need for live agent resourcing and minimise unnecessary tickets. They support low-energy, scalable digital operations that extend your support capabilities without adding overhead.
Contact Our Microsoft Cloud & Business Solutions Practice
Talk to us about designing AI chatbots and virtual agents that reduce manual effort and deliver better support experiences.
Speak with our Microsoft team about Power Virtual Agents, chatbot integration, and conversational AI.